Durham County Council has received reports of residents receiving a text message advising that they may be eligible to claim a Covid-19 grant. The message contains a link to a website that looks very similar to a Durham County Council webpage. The page has information on different support you can apply for but each leads to an application form that requests your personal details, card details, and even information like your mother’s maiden name.
Durham County Council will never ask you to share these details and will never contact you by text regarding support payments.
You may receive a letter or email from Durham County Council offering support in response to your application for Covid-19 support payments. Further information about support related to Covid-19 is available at Support for residents.
If you receive any contact that claims to be from Durham County Council that you are unsure is genuine, please contact them on 03000 260 260.